Explorer - Grey
DIMENSIONS
SAFETY & CARE
SHIPPING INFORMATION
At The Playtime Store, we aim to offer cost-effective shipping. Enjoy a $15 flat rate shipping on all small products. Please note that this is a per-item charge.
We may charge a bulky surcharge for larger items depending on location. You can check if this applies to you during checkout, after entering your address.
We ship to all regions of New Zealand except the Chatham Islands, ensuring that every corner of the country can experience the joy our products bring.
WARRANTY
The Playtime Store products are all covered by a 6 month warranty from the date of purchase, with a valid receipt.
If there is a minor fault, we may in our discretion repair or replace the goods or we may choose to issue a partial/full refund depending on the issue. Please note that the warranty will be void if the defects are caused by improper use of the product or failure to follow the cleaning and care instructions as stated on our website. For any major faults, The Playtime Store offers a return policy in line with the NZ Consumer Guarantees Act.
FAQs
What is open-ended play?
Have you ever wondered why kids love playing with cardboard boxes for so long? Their imagination runs wild, turning the box into a robot, a fort, a tunnel or a punching bag. Open-ended play is an activity that has no pre-determined limitations. The Playtime Store's products encapsulate this concept to help grow your child's creativity and provide endless enjoyment during the most developmental stages of their life.
What makes our products different?
At The Playtime Store we pride ourselves on the quality and style of our products. We've worked tirelessly to source the quality that will last the test of time, steering away from low quality items that frequently need replacing. We believe investing in quality provides a more sustainable future for everyone.
How does it benefit my child?
Our products are fantastic for your child's development because it encourages creativity, independence, and critical thinking. They learn to challenge themselves, build balance and take risks.
Do you offer a payment instalment plan?
Yes! We offer both Afterpay and Zip.
Paypal is also available at checkout
What if I change my mind after purchasing?
The Playtime Store offers all customers a 100% money back guarantee for any change of mind purchases, provided that the following terms are met:
- All returns must be unused and in their original condition (including all original, protective packaging)
- You must complete your return within 30 days of the date of your order and you are responsible for arranging the return and all costs associated with this.
- The original shipping costs to you are not refunded.
- See the full refund policy here
Our Story
Founded in 2020, The Playtime Store quickly became a leader in luxury ball pits and soft play designs across Australia and New Zealand.
As a mum of three, I struggled to find open-ended play equipment that was both functional and stylish, so I created a range that engages children at every developmental stage, while making parenting a little easier. Every piece is designed for durability, ease of cleaning, and long-lasting fun—making it the perfect investment for your home.